SBCARE is an NDIS-registered plan management provider. They have been operating since 2000. They serve participants in NT, SA, VIC. They hold a 4.8-star Google rating based on 36 reviews. In addition to plan management, they are registered to deliver 18 other NDIS support categories. Under NDIS regulations, plan management fees are paid from a dedicated line item in your plan — there is no out-of-pocket cost to participants.
In their words
A not-for-profit community-based organisation focused on delivering services to enhance the quality of life for people who are aged, frail, people with a disability and their care givers.
Ratings & reviews
4.8 · 36 reviews
★★★★★Leigh2019-05
I have just gotten to know sb care with Cheryl dalton at the helm It is so nice to find a group who really likes me for me and it is nice to Have support workers who genuinely like me for me and I would like to say thank you to two …
★★★★★Clem2020-05
We recently had our almost obliterated yard raked clear of leaves. The labourer worked hard in the heat for 3 and a half hours. He did a magnificent job. It was gratifying to be able to access this help for a job which was impossible for us, and also at a reasonable cost.
★★★★☆Penelope2023-05
Amazing friendly staff.
Two carers I appreciate so much for spending time with my husband who has dementia …
Note: SBCARE is registered to deliver multiple NDIS support categories beyond plan management. Google reviews may reflect their broader range of services and are not specific to plan management.
Yes. SBCARE is registered with the NDIS Quality and Safeguards Commission as an approved plan management provider. You can verify their registration at the official NDIS provider finder.
How much does plan management through SBCARE cost?+
By NDIS regulation, plan management fees are paid from a dedicated Improved Life Choices line item in your plan. You do not pay SBCARE directly — there is no out-of-pocket cost to participants.
Does SBCARE operate in Queensland?+
SBCARE is based in Queensland. Most plan management is handled remotely via phone, email and online systems, so they can support participants across multiple locations.
Can I switch to a different plan manager?+
Yes. Switching plan managers is free and does not require an NDIS plan review. You can change at any time by providing written notice to your current provider, then signing with your new plan manager. SBCARE can assist with the transition process.
Questions to ask SBCARE
Does this provider serve Queensland, or only certain regions?
How quickly are invoices usually processed? (Some managers pay in 2–3 days, others take 2–3 weeks.)
Do they offer communication in your preferred language?
Is there a dedicated contact person, or a shared inbox?
Do they offer a client portal or app to track spending in real time?