Medihealth Connect Pty Ltd
About Medihealth Connect Pty Ltd
Trusted NDIS provider in South East QLD. Community nursing, support coordination & disability services across Brisbane, Gold Coast, Logan, Ipswich & more.
Coverage & languages
Frequently asked questions
Is Medihealth Connect Pty Ltd NDIS registered?
Yes. Medihealth Connect Pty Ltd is registered with the NDIS Quality and Safeguards Commission as an approved plan management provider. You can verify their registration at the official NDIS provider finder.
How much does plan management through Medihealth Connect Pty Ltd cost?
By NDIS regulation, plan management fees are paid from a dedicated Improved Life Choices line item in your plan. You do not pay Medihealth Connect Pty Ltd directly — there is no out-of-pocket cost to participants.
Does Medihealth Connect Pty Ltd operate in Queensland?
Medihealth Connect Pty Ltd is based in Queensland. Most plan management is handled remotely via phone, email and online systems, so they can support participants across multiple locations.
Can I switch to a different plan manager?
Yes. Switching plan managers is free and does not require an NDIS plan review. You can change at any time by providing written notice to your current provider, then signing with your new plan manager. Medihealth Connect Pty Ltd can assist with the transition process.
Questions to ask Medihealth Connect Pty Ltd
- Does this provider serve Queensland, or only certain regions?
- How quickly are invoices usually processed? (Some managers pay in 2–3 days, others take 2–3 weeks.)
- Do they offer communication in your preferred language?
- Is there a dedicated contact person, or a shared inbox?
- Do they offer a client portal or app to track spending in real time?