MACKAY FAMILY CARE AND COMMUNITY SUPPORT ASSOCIATION INCORPORATED
Trading name of MACKAY FAMILY CARE AND COMMUNITY SUPPORT ASSOCIATION INC
About MACKAY FAMILY CARE AND COMMUNITY SUPPORT ASSOCIATION INCORPORATED
Ratings & reviews
Note: MACKAY FAMILY CARE AND COMMUNITY SUPPORT ASSOCIATION INCORPORATED is registered to deliver multiple NDIS support categories beyond plan management. Google reviews may reflect their broader range of services and are not specific to plan management.
Coverage & languages
Frequently asked questions
Is MACKAY FAMILY CARE AND COMMUNITY SUPPORT ASSOCIATION INCORPORATED NDIS registered?
Yes. MACKAY FAMILY CARE AND COMMUNITY SUPPORT ASSOCIATION INCORPORATED is registered with the NDIS Quality and Safeguards Commission as an approved plan management provider. You can verify their registration at the official NDIS provider finder.
How much does plan management through MACKAY FAMILY CARE AND COMMUNITY SUPPORT ASSOCIATION INCORPORATED cost?
By NDIS regulation, plan management fees are paid from a dedicated Improved Life Choices line item in your plan. You do not pay MACKAY FAMILY CARE AND COMMUNITY SUPPORT ASSOCIATION INCORPORATED directly — there is no out-of-pocket cost to participants.
Does MACKAY FAMILY CARE AND COMMUNITY SUPPORT ASSOCIATION INCORPORATED operate in Queensland?
MACKAY FAMILY CARE AND COMMUNITY SUPPORT ASSOCIATION INCORPORATED is based in Queensland. Most plan management is handled remotely via phone, email and online systems, so they can support participants across multiple locations.
Can I switch to a different plan manager?
Yes. Switching plan managers is free and does not require an NDIS plan review. You can change at any time by providing written notice to your current provider, then signing with your new plan manager. MACKAY FAMILY CARE AND COMMUNITY SUPPORT ASSOCIATION INCORPORATED can assist with the transition process.
Questions to ask MACKAY FAMILY CARE AND COMMUNITY SUPPORT ASSOCIATION INCORPORATED
- Does this provider serve Queensland, or only certain regions?
- How quickly are invoices usually processed? (Some managers pay in 2–3 days, others take 2–3 weeks.)
- Do they offer communication in your preferred language?
- Is there a dedicated contact person, or a shared inbox?
- Do they offer a client portal or app to track spending in real time?