NDIS Plan Manager ·Queensland

Lighthouse Connect Services Pty Ltd

NDIS Registered QLD
Rating
★ 4.9
15 reviews
Payments
—
Not specified
Coverage
QLD
Queensland
Languages
—
Not specified

About Lighthouse Connect Services Pty Ltd Updated 24 May 2026

Lighthouse Connect Services Pty Ltd is an NDIS-registered plan management provider. They have been operating since 2020. They hold a 4.9-star Google rating based on 15 reviews. In addition to plan management, they are registered to deliver 5 other NDIS support categories. Under NDIS regulations, plan management fees are paid from a dedicated line item in your plan — there is no out-of-pocket cost to participants.

Ratings & reviews 4.9 · 15 reviews

Knowledgeable
★★★★★ Lesley 2026-02
I have been with Lighthouse Connect since my stroke,almost 2 years ago. I have found everyone to be extremely professional and attentive to my needs at all times.Sateesh and all staff associated with Lighthouse that I have .met have …
★★★★★ Heather 2026-03
Lighthouse Connect has been a constant support for me over the past four years. The team is always up to date with what’s happening in my life, and whenever I ask for something to be done, they already know about it and take care of it as …
★★★★★ Nebulide 2026-03
My son has been with lighthouse connect for close to 6 months and they are the best, things he has needed for his plan for years he has finally got due to their fantastic work, as well as services he has needed they have arranged to, they …
See all reviews on Google

Note: Lighthouse Connect Services Pty Ltd is registered to deliver multiple NDIS support categories beyond plan management. Google reviews may reflect their broader range of services and are not specific to plan management.

Coverage & languages

States served
Queensland

Frequently asked questions

Is Lighthouse Connect Services Pty Ltd NDIS registered?

Yes. Lighthouse Connect Services Pty Ltd is registered with the NDIS Quality and Safeguards Commission as an approved plan management provider. You can verify their registration at the official NDIS provider finder.

How much does plan management through Lighthouse Connect Services Pty Ltd cost?

By NDIS regulation, plan management fees are paid from a dedicated Improved Life Choices line item in your plan. You do not pay Lighthouse Connect Services Pty Ltd directly — there is no out-of-pocket cost to participants.

Does Lighthouse Connect Services Pty Ltd operate in Queensland?

Lighthouse Connect Services Pty Ltd is based in Queensland. Most plan management is handled remotely via phone, email and online systems, so they can support participants across multiple locations.

Can I switch to a different plan manager?

Yes. Switching plan managers is free and does not require an NDIS plan review. You can change at any time by providing written notice to your current provider, then signing with your new plan manager. Lighthouse Connect Services Pty Ltd can assist with the transition process.

Questions to ask Lighthouse Connect Services Pty Ltd

  • Does this provider serve Queensland, or only certain regions?
  • How quickly are invoices usually processed? (Some managers pay in 2–3 days, others take 2–3 weeks.)
  • Do they offer communication in your preferred language?
  • Is there a dedicated contact person, or a shared inbox?
  • Do they offer a client portal or app to track spending in real time?

Registration details

NDIS registration
Approved
Registered until
ABN
18 633 516 631
Entity type
Australian Private Company
ABR status
Active
GST registered from
2020-10-01
NDIS registration groups
Assist-Personal Activities Plan Management Participate Community Daily Tasks/Shared Living Assist-Life Stage Transition
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