Instacare
Trading name of INSTACARE SERVICES PTY LTD
About Instacare
Instacare is the NDIS Plan Manager you can count on. We provide you with all the support and resources you need to stay on top of your funds.
Key features
- Same-day payment processing
- Choice and flexibility registered and unregistered providers
- No cost to participants
- Insta APP real-time budget tracking
- Fast reliable payments
Coverage & languages
Frequently asked questions
Is Instacare NDIS registered?
Yes. Instacare is registered with the NDIS Quality and Safeguards Commission as an approved plan management provider. You can verify their registration at the official NDIS provider finder.
How much does plan management through Instacare cost?
By NDIS regulation, plan management fees are paid from a dedicated Improved Life Choices line item in your plan. You do not pay Instacare directly — there is no out-of-pocket cost to participants.
Does Instacare operate nationally?
Yes. Instacare provides plan management services to NDIS participants across all Australian states and territories.
Can I switch to a different plan manager?
Yes. Switching plan managers is free and does not require an NDIS plan review. You can change at any time by providing written notice to your current provider, then signing with your new plan manager. Instacare can assist with the transition process.
Questions to ask Instacare
- Does this provider serve all of Australia, or only certain regions?
- How quickly are invoices usually processed? (Some managers pay in 2–3 days, others take 2–3 weeks.)
- Do they offer communication in your preferred language?
- Is there a dedicated contact person, or a shared inbox?
- Do they offer a client portal or app to track spending in real time?