FRONTLINE HUMAN RESOURCES
Trading name of UNIDEX CONSULTING PTY LTD
About FRONTLINE HUMAN RESOURCES
Coverage & languages
Frequently asked questions
Is FRONTLINE HUMAN RESOURCES NDIS registered?
Yes. FRONTLINE HUMAN RESOURCES is registered with the NDIS Quality and Safeguards Commission as an approved plan management provider. You can verify their registration at the official NDIS provider finder.
How much does plan management through FRONTLINE HUMAN RESOURCES cost?
By NDIS regulation, plan management fees are paid from a dedicated Improved Life Choices line item in your plan. You do not pay FRONTLINE HUMAN RESOURCES directly — there is no out-of-pocket cost to participants.
Does FRONTLINE HUMAN RESOURCES operate in Queensland?
FRONTLINE HUMAN RESOURCES is based in Queensland. Most plan management is handled remotely via phone, email and online systems, so they can support participants across multiple locations.
Can I switch to a different plan manager?
Yes. Switching plan managers is free and does not require an NDIS plan review. You can change at any time by providing written notice to your current provider, then signing with your new plan manager. FRONTLINE HUMAN RESOURCES can assist with the transition process.
Questions to ask FRONTLINE HUMAN RESOURCES
- Does this provider serve Queensland, or only certain regions?
- How quickly are invoices usually processed? (Some managers pay in 2–3 days, others take 2–3 weeks.)
- Do they offer communication in your preferred language?
- Is there a dedicated contact person, or a shared inbox?
- Do they offer a client portal or app to track spending in real time?