COMMUNITY CONNECTION
Trading name of COMMUNITY CONNECTION QUEENSLAND LTD
About COMMUNITY CONNECTION
Community Connection provides completely personal, one-on-one lifestyle support and assistance to individuals with a disability, and their families.
Ratings & reviews
Note: COMMUNITY CONNECTION is registered to deliver multiple NDIS support categories beyond plan management. Google reviews may reflect their broader range of services and are not specific to plan management.
Coverage & languages
Frequently asked questions
Is COMMUNITY CONNECTION NDIS registered?
Yes. COMMUNITY CONNECTION is registered with the NDIS Quality and Safeguards Commission as an approved plan management provider. You can verify their registration at the official NDIS provider finder.
How much does plan management through COMMUNITY CONNECTION cost?
By NDIS regulation, plan management fees are paid from a dedicated Improved Life Choices line item in your plan. You do not pay COMMUNITY CONNECTION directly — there is no out-of-pocket cost to participants.
Does COMMUNITY CONNECTION operate nationally?
Yes. COMMUNITY CONNECTION provides plan management services to NDIS participants across all Australian states and territories.
Can I switch to a different plan manager?
Yes. Switching plan managers is free and does not require an NDIS plan review. You can change at any time by providing written notice to your current provider, then signing with your new plan manager. COMMUNITY CONNECTION can assist with the transition process.
Questions to ask COMMUNITY CONNECTION
- Does this provider serve all of Australia, or only certain regions?
- How quickly are invoices usually processed? (Some managers pay in 2–3 days, others take 2–3 weeks.)
- Do they offer communication in your preferred language?
- Is there a dedicated contact person, or a shared inbox?
- Do they offer a client portal or app to track spending in real time?