About CHARTER CARE SERVICES PTY LTD
Updated 24 May 2026
CHARTER CARE SERVICES PTY LTD is an NDIS-registered plan management provider. They have been operating since 2021. They accept participants across all states and territories. In addition to plan management, they are registered to deliver 17 other NDIS support categories. Under NDIS regulations, plan management fees are paid from a dedicated line item in your plan — there is no out-of-pocket cost to participants.
In their words
At Charter Care Services, we understand that navigating the world of NDIS can be overwhelming.
Ratings & reviews
5.0 · 3 reviews
KnowledgeableSupportiveHighly recommended
★★★★★Shae2025-09
I can highly recommend Charter Care Services. I have had the pleasure of having Kirsty Condon as my son's plan manager. She always goes above and beyond to help with any questions or problems. Kirsty explains things in a way that are easy …
★★★★★chris2025-08
I have found my experience with
Charter Care Services and especially my case worker Kirsty Condon to be of the up most professional and caring level. Meeting all of my needs within the NDIS …
★★★★★Rachel2025-08
I've had the pleasure of working with Kirsty as my NDIS plan manager, and I couldn't be happier. She's incredibly knowledgeable, efficient, and always makes sure everything runs smoothly. …
Note: CHARTER CARE SERVICES PTY LTD is registered to deliver multiple NDIS support categories beyond plan management. Google reviews may reflect their broader range of services and are not specific to plan management.
Is CHARTER CARE SERVICES PTY LTD NDIS registered?+
Yes. CHARTER CARE SERVICES PTY LTD is registered with the NDIS Quality and Safeguards Commission as an approved plan management provider. You can verify their registration at the official NDIS provider finder.
How much does plan management through CHARTER CARE SERVICES PTY LTD cost?+
By NDIS regulation, plan management fees are paid from a dedicated Improved Life Choices line item in your plan. You do not pay CHARTER CARE SERVICES PTY LTD directly — there is no out-of-pocket cost to participants.
Does CHARTER CARE SERVICES PTY LTD operate nationally?+
Yes. CHARTER CARE SERVICES PTY LTD provides plan management services to NDIS participants across all Australian states and territories.
Can I switch to a different plan manager?+
Yes. Switching plan managers is free and does not require an NDIS plan review. You can change at any time by providing written notice to your current provider, then signing with your new plan manager. CHARTER CARE SERVICES PTY LTD can assist with the transition process.
Questions to ask CHARTER CARE SERVICES PTY LTD
Does this provider serve all of Australia, or only certain regions?
How quickly are invoices usually processed? (Some managers pay in 2–3 days, others take 2–3 weeks.)
Do they offer communication in your preferred language?
Is there a dedicated contact person, or a shared inbox?
Do they offer a client portal or app to track spending in real time?