Bilby Plan Management Pty Ltd
About Bilby Plan Management Pty Ltd
Ratings & reviews
Coverage & languages
Frequently asked questions
Is Bilby Plan Management Pty Ltd NDIS registered?
Yes. Bilby Plan Management Pty Ltd is registered with the NDIS Quality and Safeguards Commission as an approved plan management provider. You can verify their registration at the official NDIS provider finder.
How much does plan management through Bilby Plan Management Pty Ltd cost?
By NDIS regulation, plan management fees are paid from a dedicated Improved Life Choices line item in your plan. You do not pay Bilby Plan Management Pty Ltd directly — there is no out-of-pocket cost to participants.
Does Bilby Plan Management Pty Ltd operate in Queensland?
Bilby Plan Management Pty Ltd is based in Queensland. Most plan management is handled remotely via phone, email and online systems, so they can support participants across multiple locations.
Can I switch to a different plan manager?
Yes. Switching plan managers is free and does not require an NDIS plan review. You can change at any time by providing written notice to your current provider, then signing with your new plan manager. Bilby Plan Management Pty Ltd can assist with the transition process.
Questions to ask Bilby Plan Management Pty Ltd
- Does this provider serve Queensland, or only certain regions?
- How quickly are invoices usually processed? (Some managers pay in 2–3 days, others take 2–3 weeks.)
- Do they support Hindi, Malay, Oromo or other preferred languages?
- Is there a dedicated contact person, or a shared inbox?
- Do they offer a client portal or app to track spending in real time?