Avis Care Group
Trading name of ALPHA DISABILITY SERVICES PTY LTD
About Avis Care Group
What We Believe In We believe the best outcomes are achieved when care is created together. That’s why we collaborate openly with […]
Coverage & languages
Frequently asked questions
Is Avis Care Group NDIS registered?
Yes. Avis Care Group is registered with the NDIS Quality and Safeguards Commission as an approved plan management provider. You can verify their registration at the official NDIS provider finder.
How much does plan management through Avis Care Group cost?
By NDIS regulation, plan management fees are paid from a dedicated Improved Life Choices line item in your plan. You do not pay Avis Care Group directly — there is no out-of-pocket cost to participants.
Does Avis Care Group operate in ACT?
Avis Care Group is based in ACT. Most plan management is handled remotely via phone, email and online systems, so they can support participants across multiple locations.
Can I switch to a different plan manager?
Yes. Switching plan managers is free and does not require an NDIS plan review. You can change at any time by providing written notice to your current provider, then signing with your new plan manager. Avis Care Group can assist with the transition process.
Questions to ask Avis Care Group
- Does this provider serve ACT, or only certain regions?
- How quickly are invoices usually processed? (Some managers pay in 2–3 days, others take 2–3 weeks.)
- Do they offer communication in your preferred language?
- Is there a dedicated contact person, or a shared inbox?
- Do they offer a client portal or app to track spending in real time?