ASSISTANCE ON DEMAND
Trading name of OPULENT FINANCIAL PTY. LTD.
About ASSISTANCE ON DEMAND
Discover Health Assure's trusted NDIS plan management services. Manage your NDIS funds with ease online across Australia. Contact us today!
Coverage & languages
Frequently asked questions
Is ASSISTANCE ON DEMAND NDIS registered?
Yes. ASSISTANCE ON DEMAND is registered with the NDIS Quality and Safeguards Commission as an approved plan management provider. You can verify their registration at the official NDIS provider finder.
How much does plan management through ASSISTANCE ON DEMAND cost?
By NDIS regulation, plan management fees are paid from a dedicated Improved Life Choices line item in your plan. You do not pay ASSISTANCE ON DEMAND directly — there is no out-of-pocket cost to participants.
Does ASSISTANCE ON DEMAND operate nationally?
Yes. ASSISTANCE ON DEMAND provides plan management services to NDIS participants across all Australian states and territories.
Can I switch to a different plan manager?
Yes. Switching plan managers is free and does not require an NDIS plan review. You can change at any time by providing written notice to your current provider, then signing with your new plan manager. ASSISTANCE ON DEMAND can assist with the transition process.
Questions to ask ASSISTANCE ON DEMAND
- Does this provider serve all of Australia, or only certain regions?
- How quickly are invoices usually processed? (Some managers pay in 2–3 days, others take 2–3 weeks.)
- Do they support Gujarati, Indonesian, Italian or other preferred languages?
- Is there a dedicated contact person, or a shared inbox?
- Do they offer a client portal or app to track spending in real time?