FLEXI SUPPORT
Trading name of FLEXI CARE CO PTY. LTD.
About FLEXI SUPPORT
At Flexi Support, we understand that everyone’s care needs are different. We provide highly personalised support — across Greater Melbourne.
Ratings & reviews
Note: FLEXI SUPPORT is registered to deliver multiple NDIS support categories beyond plan management. Google reviews may reflect their broader range of services and are not specific to plan management.
Coverage & languages
Comparing plan managers?
Take the free 60-second quiz — we'll match you with your 5 best fits and email them for you.
Find my match →Frequently asked questions
Is FLEXI SUPPORT NDIS registered?
Yes. FLEXI SUPPORT is registered with the NDIS Quality and Safeguards Commission as an approved plan management provider. You can verify their registration at the official NDIS provider finder.
How much does plan management through FLEXI SUPPORT cost?
By NDIS regulation, plan management fees are paid from a dedicated Improved Life Choices line item in your plan. You do not pay FLEXI SUPPORT directly — there is no out-of-pocket cost to participants.
Does FLEXI SUPPORT operate in Victoria?
FLEXI SUPPORT is based in Victoria. Most plan management is handled remotely via phone, email and online systems, so they can support participants across multiple locations.
Can I switch to a different plan manager?
Yes. Switching plan managers is free and does not require an NDIS plan review. You can change at any time by providing written notice to your current provider, then signing with your new plan manager. FLEXI SUPPORT can assist with the transition process.
Questions to ask FLEXI SUPPORT
- Does this provider serve Victoria, or only certain regions?
- How quickly are invoices usually processed? (Some managers pay in 2–3 days, others take 2–3 weeks.)
- Do they support Burmese, Cantonese, Indonesian or other preferred languages?
- Is there a dedicated contact person, or a shared inbox?
- Do they offer a client portal or app to track spending in real time?