About Serenity Mode Checked 11 August 2026
Serenity Mode is an NDIS-registered support coordination provider based in Victoria. Their team supports participants who speak Arabic, Auslan, Bengali and 37 more.
In their words
Serenity Mode offers person-centred NDIS, SIL & therapy support in Melbourne. Discover compassionate, flexible services tailored for you
About this coordinator
ABN15160537351
RegistrationApproved until 2028-08-29
State/territoryVictoria
Head officeVictoria, 3189
NDIS registration groups
Assist-Life StageTransitionInnov Community ParticipationEarly Childhood SupportsAssist-Travel/TransportDaily Tasks/Shared LivingBehaviour SupportHousehold TasksParticipate CommunitySpecialised Disability AccommodationAssist Personal Activities HighDevelopment-Life SkillsAssist-Personal ActivitiesTherapeutic SupportsSupport CoordinationGroup/Centre Activities
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Frequently asked questions
Is Serenity Mode NDIS registered?
Yes. Serenity Mode is registered with the NDIS Quality and Safeguards Commission and approved to deliver support coordination. You can verify their registration on the official NDIS provider register.
How is support coordination funded?
Support coordination is paid from the Capacity Building budget in your NDIS plan. If it is included in your plan there is no out-of-pocket cost — Serenity Mode claims directly against your plan at NDIS price-guide rates.
Does Serenity Mode operate in Victoria?
Serenity Mode is based in Victoria. Many coordinators also support participants in other regions by phone and video, so it is worth asking about coverage for your area.
Can I change support coordinators?
Yes. You can change support coordinators at any time without an NDIS plan review. Check your service agreement for any notice period, then sign an agreement with your new provider — Serenity Mode can help with the transition.
Questions to ask Serenity Mode
- Do you have capacity to take on new participants right now, and is there a waitlist?
- How many participants does each coordinator support at a time?
- You deliver other NDIS supports as well — how do you manage conflicts of interest when recommending providers?
- Do you have coordinators who speak Arabic, Auslan, Bengali?
- What experience do you have with participants whose support needs are similar to mine?
- How often will we check in, and how quickly do you respond between check-ins?