About Synapse Checked 11 August 2026
Synapse is an NDIS-registered support coordination provider based in Queensland. Their team supports participants who speak Arabic, Auslan, Bengali and 37 more.
In their words
Synapse supports Australians impacted by brain injury with advocacy, resources, and services to improve quality of life and independence.
About this coordinator
ABN75631135125
RegistrationApproved until 2027-07-26
State/territoryQueensland
Head officeQueensland, 4101
NDIS registration groups
Assist-Life StageTransitionParticipate CommunityDevelopment-Life SkillsInnov Community ParticipationAccommodation/TenancySupport CoordinationDaily Tasks/Shared LivingAssist Personal Activities HighAssist-Personal ActivitiesSpecialised Disability Accommodation
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Frequently asked questions
Is Synapse NDIS registered?
Yes. Synapse is registered with the NDIS Quality and Safeguards Commission and approved to deliver support coordination. You can verify their registration on the official NDIS provider register.
How is support coordination funded?
Support coordination is paid from the Capacity Building budget in your NDIS plan. If it is included in your plan there is no out-of-pocket cost — Synapse claims directly against your plan at NDIS price-guide rates.
Does Synapse operate in Queensland?
Synapse is based in Queensland. Many coordinators also support participants in other regions by phone and video, so it is worth asking about coverage for your area.
Can I change support coordinators?
Yes. You can change support coordinators at any time without an NDIS plan review. Check your service agreement for any notice period, then sign an agreement with your new provider — Synapse can help with the transition.
Questions to ask Synapse
- Do you have capacity to take on new participants right now, and is there a waitlist?
- How many participants does each coordinator support at a time?
- You deliver other NDIS supports as well — how do you manage conflicts of interest when recommending providers?
- Do you have coordinators who speak Arabic, Auslan, Bengali?
- What experience do you have with participants whose support needs are similar to mine?
- How often will we check in, and how quickly do you respond between check-ins?