About Phoenix SYDS Checked 11 August 2026
Phoenix SYDS is an NDIS-registered support coordination provider based in Victoria with a 4.4-star Google rating from 7 reviews.
About this coordinator
ABN17633091371
RegistrationApproved until 2026-10-31
State/territoryVictoria
Head officeVictoria, 3168
NDIS registration groups
Innov Community ParticipationDevelopment-Life SkillsParticipate CommunitySupport CoordinationAccommodation/TenancyAssist Access/Maintain EmployHousehold TasksAssist-Life StageTransitionAssist-Personal ActivitiesAssist-Travel/TransportTherapeutic Supports
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Frequently asked questions
Is Phoenix SYDS NDIS registered?
Yes. Phoenix SYDS is registered with the NDIS Quality and Safeguards Commission and approved to deliver support coordination. You can verify their registration on the official NDIS provider register.
How is support coordination funded?
Support coordination is paid from the Capacity Building budget in your NDIS plan. If it is included in your plan there is no out-of-pocket cost — Phoenix SYDS claims directly against your plan at NDIS price-guide rates.
Does Phoenix SYDS operate in Victoria?
Phoenix SYDS is based in Victoria. Many coordinators also support participants in other regions by phone and video, so it is worth asking about coverage for your area.
Can I change support coordinators?
Yes. You can change support coordinators at any time without an NDIS plan review. Check your service agreement for any notice period, then sign an agreement with your new provider — Phoenix SYDS can help with the transition.
Questions to ask Phoenix SYDS
- Do you have capacity to take on new participants right now, and is there a waitlist?
- How many participants does each coordinator support at a time?
- You deliver other NDIS supports as well — how do you manage conflicts of interest when recommending providers?
- Can you support communication in my preferred language?
- What experience do you have with participants whose support needs are similar to mine?
- How often will we check in, and how quickly do you respond between check-ins?