About Phoenixes Checked 11 August 2026
Phoenixes is an NDIS-registered support coordination provider based in Queensland.
In their words
Looking for trusted NDIS support in Queensland? Phoenixes offers tailored services including SIL, STA, MTA, ILO, and Social Work. Compassionate care, professional support, and a focus on your independence.
About this coordinator
ABN26665098653
RegistrationApproved until 2027-05-23
State/territoryQueensland
Head officeQueensland, 4208
NDIS registration groups
Assist-Life StageTransitionSupport CoordinationHousehold TasksTherapeutic SupportsAssist-Travel/TransportDaily Tasks/Shared LivingDevelopment-Life SkillsAssist-Personal ActivitiesGroup/Centre ActivitiesParticipate CommunityInnov Community Participation
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Frequently asked questions
Is Phoenixes NDIS registered?
Yes. Phoenixes is registered with the NDIS Quality and Safeguards Commission and approved to deliver support coordination. You can verify their registration on the official NDIS provider register.
How is support coordination funded?
Support coordination is paid from the Capacity Building budget in your NDIS plan. If it is included in your plan there is no out-of-pocket cost — Phoenixes claims directly against your plan at NDIS price-guide rates.
Does Phoenixes operate in Queensland?
Phoenixes is based in Queensland. Many coordinators also support participants in other regions by phone and video, so it is worth asking about coverage for your area.
Can I change support coordinators?
Yes. You can change support coordinators at any time without an NDIS plan review. Check your service agreement for any notice period, then sign an agreement with your new provider — Phoenixes can help with the transition.
Questions to ask Phoenixes
- Do you have capacity to take on new participants right now, and is there a waitlist?
- How many participants does each coordinator support at a time?
- You deliver other NDIS supports as well — how do you manage conflicts of interest when recommending providers?
- Can you support communication in my preferred language?
- What experience do you have with participants whose support needs are similar to mine?
- How often will we check in, and how quickly do you respond between check-ins?