About Optimum Care Group Pty Ltd Checked 11 August 2026
Optimum Care Group Pty Ltd is an NDIS-registered support coordination provider based in Victoria with a 3.8-star Google rating from 10 reviews.
In their words
Optimum Care Group offers services to individuals with disabilities to enable them to live independently through the Victorian NDIS scheme.
About this coordinator
ABN59626641530
RegistrationApproved until 2027-10-16
State/territoryVictoria
Head officeVictoria, 3977
NDIS registration groups
Participate CommunityDaily Tasks/Shared LivingHousehold TasksAssist Personal Activities HighAssist-Life StageTransitionAssist-Personal ActivitiesAssist-Travel/TransportCustom ProstheticsTherapeutic SupportsSupport CoordinationGroup/Centre Activities
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Frequently asked questions
Is Optimum Care Group Pty Ltd NDIS registered?
Yes. Optimum Care Group Pty Ltd is registered with the NDIS Quality and Safeguards Commission and approved to deliver support coordination. You can verify their registration on the official NDIS provider register.
How is support coordination funded?
Support coordination is paid from the Capacity Building budget in your NDIS plan. If it is included in your plan there is no out-of-pocket cost — Optimum Care Group Pty Ltd claims directly against your plan at NDIS price-guide rates.
Does Optimum Care Group Pty Ltd operate in Victoria?
Optimum Care Group Pty Ltd is based in Victoria. Many coordinators also support participants in other regions by phone and video, so it is worth asking about coverage for your area.
Can I change support coordinators?
Yes. You can change support coordinators at any time without an NDIS plan review. Check your service agreement for any notice period, then sign an agreement with your new provider — Optimum Care Group Pty Ltd can help with the transition.
Questions to ask Optimum Care Group Pty Ltd
- Do you have capacity to take on new participants right now, and is there a waitlist?
- How many participants does each coordinator support at a time?
- You deliver other NDIS supports as well — how do you manage conflicts of interest when recommending providers?
- Can you support communication in my preferred language?
- What experience do you have with participants whose support needs are similar to mine?
- How often will we check in, and how quickly do you respond between check-ins?