About OnTrack Support Solutions Checked 11 August 2026
OnTrack Support Solutions is an NDIS-registered support coordination provider based in Tasmania.
About this coordinator
ABN92634878201
RegistrationApproved until 2028-09-01
State/territoryTasmania
Head officeTasmania, 7009
NDIS registration groups
Community Nursing CareParticipate CommunityBehaviour SupportAssist-Life StageTransitionAccommodation/TenancyInnov Community ParticipationHousehold TasksAssist Access/Maintain EmployDaily Tasks/Shared LivingDevelopment-Life SkillsAssist Personal Activities HighEarly Childhood SupportsSpecialised Disability AccommodationSpec Support EmployAssist-Personal ActivitiesAssist-Travel/TransportPlan ManagementSupport CoordinationGroup/Centre Activities
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Frequently asked questions
Is OnTrack Support Solutions NDIS registered?
Yes. OnTrack Support Solutions is registered with the NDIS Quality and Safeguards Commission and approved to deliver support coordination. You can verify their registration on the official NDIS provider register.
How is support coordination funded?
Support coordination is paid from the Capacity Building budget in your NDIS plan. If it is included in your plan there is no out-of-pocket cost — OnTrack Support Solutions claims directly against your plan at NDIS price-guide rates.
Does OnTrack Support Solutions operate in Tasmania?
OnTrack Support Solutions is based in Tasmania. Many coordinators also support participants in other regions by phone and video, so it is worth asking about coverage for your area.
Can I change support coordinators?
Yes. You can change support coordinators at any time without an NDIS plan review. Check your service agreement for any notice period, then sign an agreement with your new provider — OnTrack Support Solutions can help with the transition.
Questions to ask OnTrack Support Solutions
- Do you have capacity to take on new participants right now, and is there a waitlist?
- How many participants does each coordinator support at a time?
- You deliver other NDIS supports as well — how do you manage conflicts of interest when recommending providers?
- Can you support communication in my preferred language?
- What experience do you have with participants whose support needs are similar to mine?
- How often will we check in, and how quickly do you respond between check-ins?