About On Track Support Services Checked 11 August 2026
On Track Support Services is an NDIS-registered support coordination provider based in New South Wales.
About this coordinator
ABN70666901079
RegistrationApproved until 2028-05-27
State/territoryNew South Wales
Head officeNew South Wales, 2200
NDIS registration groups
Behaviour SupportAssist-Life StageTransitionParticipate CommunityAssist-Personal ActivitiesTherapeutic SupportsGroup/Centre ActivitiesInnov Community ParticipationDevelopment-Life SkillsHousehold TasksAssist Access/Maintain EmployDaily Tasks/Shared LivingAssist-Travel/TransportSupport Coordination
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Frequently asked questions
Is On Track Support Services NDIS registered?
Yes. On Track Support Services is registered with the NDIS Quality and Safeguards Commission and approved to deliver support coordination. You can verify their registration on the official NDIS provider register.
How is support coordination funded?
Support coordination is paid from the Capacity Building budget in your NDIS plan. If it is included in your plan there is no out-of-pocket cost — On Track Support Services claims directly against your plan at NDIS price-guide rates.
Does On Track Support Services operate in New South Wales?
On Track Support Services is based in New South Wales. Many coordinators also support participants in other regions by phone and video, so it is worth asking about coverage for your area.
Can I change support coordinators?
Yes. You can change support coordinators at any time without an NDIS plan review. Check your service agreement for any notice period, then sign an agreement with your new provider — On Track Support Services can help with the transition.
Questions to ask On Track Support Services
- Do you have capacity to take on new participants right now, and is there a waitlist?
- How many participants does each coordinator support at a time?
- You deliver other NDIS supports as well — how do you manage conflicts of interest when recommending providers?
- Can you support communication in my preferred language?
- What experience do you have with participants whose support needs are similar to mine?
- How often will we check in, and how quickly do you respond between check-ins?