About One Step Care Checked 11 August 2026
One Step Care is an NDIS-registered support coordination provider based in Victoria. Their team supports participants who speak Arabic, Auslan, Bengali and 37 more.
About this coordinator
ABN78661519464
RegistrationApproved until 2027-05-23
State/territoryVictoria
Head officeVictoria, 3123
NDIS registration groups
Household TasksDevelopment-Life SkillsAssist-Life StageTransitionAssist-Personal ActivitiesAssist-Travel/TransportDaily Tasks/Shared LivingSupport CoordinationGroup/Centre ActivitiesInnov Community ParticipationParticipate CommunityAssist Personal Activities High
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Frequently asked questions
Is One Step Care NDIS registered?
Yes. One Step Care is registered with the NDIS Quality and Safeguards Commission and approved to deliver support coordination. You can verify their registration on the official NDIS provider register.
How is support coordination funded?
Support coordination is paid from the Capacity Building budget in your NDIS plan. If it is included in your plan there is no out-of-pocket cost — One Step Care claims directly against your plan at NDIS price-guide rates.
Does One Step Care operate in Victoria?
One Step Care is based in Victoria. Many coordinators also support participants in other regions by phone and video, so it is worth asking about coverage for your area.
Can I change support coordinators?
Yes. You can change support coordinators at any time without an NDIS plan review. Check your service agreement for any notice period, then sign an agreement with your new provider — One Step Care can help with the transition.
Questions to ask One Step Care
- Do you have capacity to take on new participants right now, and is there a waitlist?
- How many participants does each coordinator support at a time?
- You deliver other NDIS supports as well — how do you manage conflicts of interest when recommending providers?
- Do you have coordinators who speak Arabic, Auslan, Bengali?
- What experience do you have with participants whose support needs are similar to mine?
- How often will we check in, and how quickly do you respond between check-ins?