About Novocare AU Checked 05 November 2026
Novocare AU is an NDIS-registered support coordination provider based in Victoria.
About this coordinator
ABN23628398792
RegistrationApproved until 2027-09-27
State/territoryVictoria
Head officeVictoria, 3011
NDIS registration groups
Participate CommunityInnov Community ParticipationAssist-Personal ActivitiesHousehold TasksSpecialised Disability AccommodationSupport CoordinationDaily Tasks/Shared LivingAssist-Travel/TransportAssist Personal Activities HighAssist-Life StageTransitionCommunity Nursing CareDevelopment-Life Skills
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Frequently asked questions
Is Novocare AU NDIS registered?
Yes. Novocare AU is registered with the NDIS Quality and Safeguards Commission and approved to deliver support coordination. You can verify their registration on the official NDIS provider register.
How is support coordination funded?
Support coordination is paid from the Capacity Building budget in your NDIS plan. If it is included in your plan there is no out-of-pocket cost — Novocare AU claims directly against your plan at NDIS price-guide rates.
Does Novocare AU operate in Victoria?
Novocare AU is based in Victoria. Many coordinators also support participants in other regions by phone and video, so it is worth asking about coverage for your area.
Can I change support coordinators?
Yes. You can change support coordinators at any time without an NDIS plan review. Check your service agreement for any notice period, then sign an agreement with your new provider — Novocare AU can help with the transition.
Questions to ask Novocare AU
- Do you have capacity to take on new participants right now, and is there a waitlist?
- How many participants does each coordinator support at a time?
- You deliver other NDIS supports as well — how do you manage conflicts of interest when recommending providers?
- Can you support communication in my preferred language?
- What experience do you have with participants whose support needs are similar to mine?
- How often will we check in, and how quickly do you respond between check-ins?