About Connect Direct Care Checked 11 August 2026
Connect Direct Care is an NDIS-registered support coordination provider based in Queensland.
In their words
Connecting You to the Care You DeserveOur aim is to empower our members to actively participate in decision-making and engage with fellow members. Connect Direct Care and Coordination, a SE QLD regionally based Service, offering NDIS registered services In the Toowoomba, Sunshine Coast, Western Downs and Wide Bay regions. We at Connect Direct Care aim to " Make Complex Simple. " Over the last several months we have been working Tirelessly to further enhance our knowledge base around the ever-ev
About this coordinator
ABN67850267451
RegistrationApproved until 2027-05-22
State/territoryQueensland
Head officeQueensland, 4606
NDIS registration groups
Assist-Life StageTransitionSupport CoordinationAccommodation/Tenancy
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Frequently asked questions
Is Connect Direct Care NDIS registered?
Yes. Connect Direct Care is registered with the NDIS Quality and Safeguards Commission and approved to deliver support coordination. You can verify their registration on the official NDIS provider register.
How is support coordination funded?
Support coordination is paid from the Capacity Building budget in your NDIS plan. If it is included in your plan there is no out-of-pocket cost — Connect Direct Care claims directly against your plan at NDIS price-guide rates.
Does Connect Direct Care operate in Queensland?
Connect Direct Care is based in Queensland. Many coordinators also support participants in other regions by phone and video, so it is worth asking about coverage for your area.
Can I change support coordinators?
Yes. You can change support coordinators at any time without an NDIS plan review. Check your service agreement for any notice period, then sign an agreement with your new provider — Connect Direct Care can help with the transition.
Questions to ask Connect Direct Care
- Do you have capacity to take on new participants right now, and is there a waitlist?
- How many participants does each coordinator support at a time?
- You deliver other NDIS supports as well — how do you manage conflicts of interest when recommending providers?
- Can you support communication in my preferred language?
- What experience do you have with participants whose support needs are similar to mine?
- How often will we check in, and how quickly do you respond between check-ins?