About Illawarra Multicultural Services (IMS) Checked 11 August 2026
Illawarra Multicultural Services (IMS) is an NDIS-registered support coordination provider based in New South Wales with a 4.0-star Google rating from 24 reviews. Their team supports participants who speak Arabic, Auslan, Bengali and 37 more.
About this coordinator
ABN22003309696
RegistrationApproved until 2027-11-29
State/territoryNew South Wales
Head officeNew South Wales, 2500
NDIS registration groups
Assist-Life StageTransitionSupport Coordination
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Frequently asked questions
Is Illawarra Multicultural Services (IMS) NDIS registered?
Yes. Illawarra Multicultural Services (IMS) is registered with the NDIS Quality and Safeguards Commission and approved to deliver support coordination. You can verify their registration on the official NDIS provider register.
How is support coordination funded?
Support coordination is paid from the Capacity Building budget in your NDIS plan. If it is included in your plan there is no out-of-pocket cost — Illawarra Multicultural Services (IMS) claims directly against your plan at NDIS price-guide rates.
Does Illawarra Multicultural Services (IMS) operate in New South Wales?
Illawarra Multicultural Services (IMS) is based in New South Wales. Many coordinators also support participants in other regions by phone and video, so it is worth asking about coverage for your area.
Can I change support coordinators?
Yes. You can change support coordinators at any time without an NDIS plan review. Check your service agreement for any notice period, then sign an agreement with your new provider — Illawarra Multicultural Services (IMS) can help with the transition.
Questions to ask Illawarra Multicultural Services (IMS)
- Do you have capacity to take on new participants right now, and is there a waitlist?
- How many participants does each coordinator support at a time?
- You deliver other NDIS supports as well — how do you manage conflicts of interest when recommending providers?
- Do you have coordinators who speak Arabic, Auslan, Bengali?
- What experience do you have with participants whose support needs are similar to mine?
- How often will we check in, and how quickly do you respond between check-ins?