About Hera Checked 11 August 2026
Hera is an NDIS-registered support coordination provider based in Western Australia. They offer specialist (Level 3) support coordination for participants with complex support needs. Their team supports participants who speak Arabic, Auslan, Bengali and 37 more.
In their words
Hera provides support coordination to clients in the South West region of Western Australia. We support individuals in accessing and utilising the National Disability Insurance Scheme (NDIS).
About this coordinator
ABN95647301157
RegistrationApproved until 2027-12-02
State/territoryWestern Australia
Head officeWestern Australia, 6230
NDIS registration groups
Support CoordinationAssist-Life StageTransition
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Frequently asked questions
Is Hera NDIS registered?
Yes. Hera is registered with the NDIS Quality and Safeguards Commission and approved to deliver support coordination. You can verify their registration on the official NDIS provider register.
How is support coordination funded?
Support coordination is paid from the Capacity Building budget in your NDIS plan. If it is included in your plan there is no out-of-pocket cost — Hera claims directly against your plan at NDIS price-guide rates.
Does Hera offer specialist support coordination?
Yes. Hera provides specialist (Level 3) support coordination for participants with complex support needs, funded under the Specialist Support Coordination line item in your plan.
Does Hera operate in Western Australia?
Hera is based in Western Australia. Many coordinators also support participants in other regions by phone and video, so it is worth asking about coverage for your area.
Can I change support coordinators?
Yes. You can change support coordinators at any time without an NDIS plan review. Check your service agreement for any notice period, then sign an agreement with your new provider — Hera can help with the transition.
Questions to ask Hera
- Do you have capacity to take on new participants right now, and is there a waitlist?
- How many participants does each coordinator support at a time?
- You deliver other NDIS supports as well — how do you manage conflicts of interest when recommending providers?
- Do you have coordinators who speak Arabic, Auslan, Bengali?
- What experience do you have with participants whose support needs are similar to mine?
- How often will we check in, and how quickly do you respond between check-ins?