About Koala Care Services Checked 11 August 2026
Koala Care Services is an NDIS-registered support coordination provider based in Victoria.
In their words
Koala Care Services is a registered NDIS provider in Pakenham. We offer compassionate & reliable disability support in South East Melbourne.
About this coordinator
ABN15644011334
RegistrationApproved until 2028-08-04
State/territoryVictoria
Head officeVictoria, 3810
NDIS registration groups
Assist-Personal ActivitiesDaily Tasks/Shared LivingParticipate CommunityAssist Personal Activities HighGroup/Centre ActivitiesAssist-Travel/TransportSupport CoordinationAssist-Life StageTransitionDevelopment-Life SkillsAccommodation/TenancyHousehold Tasks
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Frequently asked questions
Is Koala Care Services NDIS registered?
Yes. Koala Care Services is registered with the NDIS Quality and Safeguards Commission and approved to deliver support coordination. You can verify their registration on the official NDIS provider register.
How is support coordination funded?
Support coordination is paid from the Capacity Building budget in your NDIS plan. If it is included in your plan there is no out-of-pocket cost — Koala Care Services claims directly against your plan at NDIS price-guide rates.
Does Koala Care Services operate in Victoria?
Koala Care Services is based in Victoria. Many coordinators also support participants in other regions by phone and video, so it is worth asking about coverage for your area.
Can I change support coordinators?
Yes. You can change support coordinators at any time without an NDIS plan review. Check your service agreement for any notice period, then sign an agreement with your new provider — Koala Care Services can help with the transition.
Questions to ask Koala Care Services
- Do you have capacity to take on new participants right now, and is there a waitlist?
- How many participants does each coordinator support at a time?
- You deliver other NDIS supports as well — how do you manage conflicts of interest when recommending providers?
- Can you support communication in my preferred language?
- What experience do you have with participants whose support needs are similar to mine?
- How often will we check in, and how quickly do you respond between check-ins?