Active NDIS Compliance Action: Registration revoked
@HANDS2HELP PTY LTD — This provider has an active compliance action recorded on the
NDIS Enforcement Register.
On the 05/08/2024, a notice of revocation of registration was issued to @HANDS2HELP PTY LTD on the basis that a delegate of the Commissioner reasonably believes that @HANDS2HELP PTY LTD has contravened section 73J of the NDIS Act. More specifically, the failure by @HANDS2HELP PTY LTD to commence a m
Effective 2024-09-02 · Permanent
About @hands2help Pty Ltd Checked 05 November 2026
@hands2help Pty Ltd is an NDIS-registered support coordination provider based in New South Wales.
About this coordinator
ABN85641231334
RegistrationApproved until 2028-08-28
State/territoryNew South Wales
Head officeNew South Wales, 2147
NDIS registration groups
Support CoordinationAssist-Life StageTransition
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Frequently asked questions
Is @hands2help Pty Ltd NDIS registered?
Yes. @hands2help Pty Ltd is registered with the NDIS Quality and Safeguards Commission and approved to deliver support coordination. You can verify their registration on the official NDIS provider register.
How is support coordination funded?
Support coordination is paid from the Capacity Building budget in your NDIS plan. If it is included in your plan there is no out-of-pocket cost — @hands2help Pty Ltd claims directly against your plan at NDIS price-guide rates.
Does @hands2help Pty Ltd operate in New South Wales?
@hands2help Pty Ltd is based in New South Wales. Many coordinators also support participants in other regions by phone and video, so it is worth asking about coverage for your area.
Can I change support coordinators?
Yes. You can change support coordinators at any time without an NDIS plan review. Check your service agreement for any notice period, then sign an agreement with your new provider — @hands2help Pty Ltd can help with the transition.
Questions to ask @hands2help Pty Ltd
- Do you have capacity to take on new participants right now, and is there a waitlist?
- How many participants does each coordinator support at a time?
- You deliver other NDIS supports as well — how do you manage conflicts of interest when recommending providers?
- Can you support communication in my preferred language?
- What experience do you have with participants whose support needs are similar to mine?
- How often will we check in, and how quickly do you respond between check-ins?