About FamilyCare Checked 11 August 2026
FamilyCare is an NDIS-registered support coordination provider based in Victoria with a 4.2-star Google rating from 21 reviews. Their team supports participants who speak Arabic, Auslan, Bengali and 37 more.
About this coordinator
ABN99572820584
RegistrationApproved until 2027-11-20
State/territoryVictoria
Head officeVictoria, 3630
NDIS registration groups
Participate CommunitySupport CoordinationAssist-Personal ActivitiesGroup/Centre ActivitiesInnov Community ParticipationAssist-Life StageTransitionDevelopment-Life Skills
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Frequently asked questions
Is FamilyCare NDIS registered?
Yes. FamilyCare is registered with the NDIS Quality and Safeguards Commission and approved to deliver support coordination. You can verify their registration on the official NDIS provider register.
How is support coordination funded?
Support coordination is paid from the Capacity Building budget in your NDIS plan. If it is included in your plan there is no out-of-pocket cost — FamilyCare claims directly against your plan at NDIS price-guide rates.
Does FamilyCare operate in Victoria?
FamilyCare is based in Victoria. Many coordinators also support participants in other regions by phone and video, so it is worth asking about coverage for your area.
Can I change support coordinators?
Yes. You can change support coordinators at any time without an NDIS plan review. Check your service agreement for any notice period, then sign an agreement with your new provider — FamilyCare can help with the transition.
Questions to ask FamilyCare
- Do you have capacity to take on new participants right now, and is there a waitlist?
- How many participants does each coordinator support at a time?
- You deliver other NDIS supports as well — how do you manage conflicts of interest when recommending providers?
- Do you have coordinators who speak Arabic, Auslan, Bengali?
- What experience do you have with participants whose support needs are similar to mine?
- How often will we check in, and how quickly do you respond between check-ins?