Goal Coach is an NDIS-registered support coordination provider based in New South Wales. They offer specialist (Level 3) support coordination for participants with complex support needs. They provide psychosocial recovery coaching for participants with psychosocial disability. They are an independent, conflict-free support coordinator. Their team supports participants who speak Arabic, Auslan, Bengali and 37 more.
In their words
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Yes. Goal Coach is registered with the NDIS Quality and Safeguards Commission and approved to deliver support coordination. You can verify their registration on the official NDIS provider register.
How is support coordination funded?
Support coordination is paid from the Capacity Building budget in your NDIS plan. If it is included in your plan there is no out-of-pocket cost — Goal Coach claims directly against your plan at NDIS price-guide rates.
Does Goal Coach offer specialist support coordination?
Yes. Goal Coach provides specialist (Level 3) support coordination for participants with complex support needs, funded under the Specialist Support Coordination line item in your plan.
Does Goal Coach provide psychosocial recovery coaching?
Yes. Goal Coach offers psychosocial recovery coaching, a capacity-building support for participants living with psychosocial disability.
Does Goal Coach operate in New South Wales?
Goal Coach is based in New South Wales. Many coordinators also support participants in other regions by phone and video, so it is worth asking about coverage for your area.
Can I change support coordinators?
Yes. You can change support coordinators at any time without an NDIS plan review. Check your service agreement for any notice period, then sign an agreement with your new provider — Goal Coach can help with the transition.
Questions to ask Goal Coach
Do you have capacity to take on new participants right now, and is there a waitlist?
How many participants does each coordinator support at a time?
You deliver other NDIS supports as well — how do you manage conflicts of interest when recommending providers?
Do you have coordinators who speak Arabic, Auslan, Bengali?
What experience do you have with participants whose support needs are similar to mine?
How often will we check in, and how quickly do you respond between check-ins?
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