About Gencare Disability Services Pty Ltd Checked 11 August 2026
Gencare Disability Services Pty Ltd is an NDIS-registered support coordination provider based in Victoria. They offer specialist (Level 3) support coordination for participants with complex support needs. They provide psychosocial recovery coaching for participants with psychosocial disability. Their team supports participants who speak Arabic, Auslan, Bengali and 37 more.
In their words
GenCare is an NDIS-registered disability support provider in Australia, offering expert Support Coordinators, SIL services, and personalised participant care.
Is Gencare Disability Services Pty Ltd NDIS registered?
Yes. Gencare Disability Services Pty Ltd is registered with the NDIS Quality and Safeguards Commission and approved to deliver support coordination. You can verify their registration on the official NDIS provider register.
How is support coordination funded?
Support coordination is paid from the Capacity Building budget in your NDIS plan. If it is included in your plan there is no out-of-pocket cost — Gencare Disability Services Pty Ltd claims directly against your plan at NDIS price-guide rates.
Does Gencare Disability Services Pty Ltd offer specialist support coordination?
Yes. Gencare Disability Services Pty Ltd provides specialist (Level 3) support coordination for participants with complex support needs, funded under the Specialist Support Coordination line item in your plan.
Does Gencare Disability Services Pty Ltd provide psychosocial recovery coaching?
Yes. Gencare Disability Services Pty Ltd offers psychosocial recovery coaching, a capacity-building support for participants living with psychosocial disability.
Does Gencare Disability Services Pty Ltd operate in Victoria?
Gencare Disability Services Pty Ltd is based in Victoria. Many coordinators also support participants in other regions by phone and video, so it is worth asking about coverage for your area.
Can I change support coordinators?
Yes. You can change support coordinators at any time without an NDIS plan review. Check your service agreement for any notice period, then sign an agreement with your new provider — Gencare Disability Services Pty Ltd can help with the transition.
Questions to ask Gencare Disability Services Pty Ltd
Do you have capacity to take on new participants right now, and is there a waitlist?
How many participants does each coordinator support at a time?
You deliver other NDIS supports as well — how do you manage conflicts of interest when recommending providers?
Do you have coordinators who speak Arabic, Auslan, Bengali?
What experience do you have with participants whose support needs are similar to mine?
How often will we check in, and how quickly do you respond between check-ins?
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