About FirstGen Checked 11 August 2026
FirstGen is an NDIS-registered support coordination provider based in Victoria.
In their words
First Gen Healthcare Solutions works with participants with the greatest need and their support network to achieve outstanding outcomes. We believe that every participant can pursue a meaningful life based on their own strengths, values, and goals. We specialise in complex Justice and Forensic Mental Health cases that promotes safe community reintegration.
About this coordinator
ABN93640327037
RegistrationApproved until 2027-11-15
State/territoryVictoria
Head officeVictoria, 3076
NDIS registration groups
Assist-Life StageTransitionInnov Community ParticipationAssist-Travel/TransportHousehold TasksGroup/Centre ActivitiesCommunity Nursing CareTherapeutic SupportsSupport CoordinationDevelopment-Life SkillsParticipate CommunityAssist-Personal ActivitiesBehaviour SupportSpecialised Disability AccommodationAssist Personal Activities HighAssist Access/Maintain EmployDaily Tasks/Shared Living
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Frequently asked questions
Is FirstGen NDIS registered?
Yes. FirstGen is registered with the NDIS Quality and Safeguards Commission and approved to deliver support coordination. You can verify their registration on the official NDIS provider register.
How is support coordination funded?
Support coordination is paid from the Capacity Building budget in your NDIS plan. If it is included in your plan there is no out-of-pocket cost — FirstGen claims directly against your plan at NDIS price-guide rates.
Does FirstGen operate in Victoria?
FirstGen is based in Victoria. Many coordinators also support participants in other regions by phone and video, so it is worth asking about coverage for your area.
Can I change support coordinators?
Yes. You can change support coordinators at any time without an NDIS plan review. Check your service agreement for any notice period, then sign an agreement with your new provider — FirstGen can help with the transition.
Questions to ask FirstGen
- Do you have capacity to take on new participants right now, and is there a waitlist?
- How many participants does each coordinator support at a time?
- You deliver other NDIS supports as well — how do you manage conflicts of interest when recommending providers?
- Can you support communication in my preferred language?
- What experience do you have with participants whose support needs are similar to mine?
- How often will we check in, and how quickly do you respond between check-ins?