About New Chapter Support Services Checked 11 August 2026
New Chapter Support Services is an NDIS-registered support coordination provider based in Western Australia.
In their words
Who We Are New Chapter Support Services is a registered NDIS provider committed to person-centered, strengths-based, and culturally responsive support. We understand that many participants come to the NDIS after periods of overwhelm, trauma, instability, or systems that didn’t listen. Our approach is grounded in compassion, professionalism, and advocacy ensuring participants feel supported, informed, and…
About this coordinator
ABN54830683461
RegistrationApproved until 2028-12-16
State/territoryWestern Australia
Head officeWestern Australia, 6065
NDIS registration groups
Household TasksGroup/Centre ActivitiesAssist-Life StageTransitionDaily Tasks/Shared LivingParticipate CommunityAssist-Personal ActivitiesSupport CoordinationTherapeutic Supports
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Frequently asked questions
Is New Chapter Support Services NDIS registered?
Yes. New Chapter Support Services is registered with the NDIS Quality and Safeguards Commission and approved to deliver support coordination. You can verify their registration on the official NDIS provider register.
How is support coordination funded?
Support coordination is paid from the Capacity Building budget in your NDIS plan. If it is included in your plan there is no out-of-pocket cost — New Chapter Support Services claims directly against your plan at NDIS price-guide rates.
Does New Chapter Support Services operate in Western Australia?
New Chapter Support Services is based in Western Australia. Many coordinators also support participants in other regions by phone and video, so it is worth asking about coverage for your area.
Can I change support coordinators?
Yes. You can change support coordinators at any time without an NDIS plan review. Check your service agreement for any notice period, then sign an agreement with your new provider — New Chapter Support Services can help with the transition.
Questions to ask New Chapter Support Services
- Do you have capacity to take on new participants right now, and is there a waitlist?
- How many participants does each coordinator support at a time?
- You deliver other NDIS supports as well — how do you manage conflicts of interest when recommending providers?
- Can you support communication in my preferred language?
- What experience do you have with participants whose support needs are similar to mine?
- How often will we check in, and how quickly do you respond between check-ins?