About The Care Connect Co Checked 05 November 2026
The Care Connect Co is an NDIS-registered support coordination provider based in Victoria.
About this coordinator
ABN74145402302
RegistrationApproved until 2027-09-09
State/territoryVictoria
Head officeVictoria, 3437
NDIS registration groups
Assist-Life StageTransitionSupport Coordination
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Frequently asked questions
Is The Care Connect Co NDIS registered?
Yes. The Care Connect Co is registered with the NDIS Quality and Safeguards Commission and approved to deliver support coordination. You can verify their registration on the official NDIS provider register.
How is support coordination funded?
Support coordination is paid from the Capacity Building budget in your NDIS plan. If it is included in your plan there is no out-of-pocket cost — The Care Connect Co claims directly against your plan at NDIS price-guide rates.
Does The Care Connect Co operate in Victoria?
The Care Connect Co is based in Victoria. Many coordinators also support participants in other regions by phone and video, so it is worth asking about coverage for your area.
Can I change support coordinators?
Yes. You can change support coordinators at any time without an NDIS plan review. Check your service agreement for any notice period, then sign an agreement with your new provider — The Care Connect Co can help with the transition.
Questions to ask The Care Connect Co
- Do you have capacity to take on new participants right now, and is there a waitlist?
- How many participants does each coordinator support at a time?
- You deliver other NDIS supports as well — how do you manage conflicts of interest when recommending providers?
- Can you support communication in my preferred language?
- What experience do you have with participants whose support needs are similar to mine?
- How often will we check in, and how quickly do you respond between check-ins?