About Crystal Jay care Checked 11 August 2026
Crystal Jay care is an NDIS-registered support coordination provider based in New South Wales.
In their words
Crystal Jay Care provides high-quality in-home care services to clients across Australia. Our homepage offers a comprehensive overview of our services, including aged care, disability care, and palliative care. Learn about our commitment to compassionate and personalized care, as well as our highly trained and experienced team of caregivers. Discover our flexible and affordable care options, designed to meet the unique needs of each individual client. Contact us today to learn how we can help yo
About this coordinator
ABN14672582675
RegistrationApproved until 2029-02-02
State/territoryNew South Wales
Head officeNew South Wales, 2170
NDIS registration groups
Innov Community ParticipationDevelopment-Life SkillsAssist-Personal ActivitiesParticipate CommunityHousehold TasksSupport CoordinationGroup/Centre ActivitiesAssist-Travel/TransportTherapeutic SupportsAssist-Life StageTransition
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Frequently asked questions
Is Crystal Jay care NDIS registered?
Yes. Crystal Jay care is registered with the NDIS Quality and Safeguards Commission and approved to deliver support coordination. You can verify their registration on the official NDIS provider register.
How is support coordination funded?
Support coordination is paid from the Capacity Building budget in your NDIS plan. If it is included in your plan there is no out-of-pocket cost — Crystal Jay care claims directly against your plan at NDIS price-guide rates.
Does Crystal Jay care operate in New South Wales?
Crystal Jay care is based in New South Wales. Many coordinators also support participants in other regions by phone and video, so it is worth asking about coverage for your area.
Can I change support coordinators?
Yes. You can change support coordinators at any time without an NDIS plan review. Check your service agreement for any notice period, then sign an agreement with your new provider — Crystal Jay care can help with the transition.
Questions to ask Crystal Jay care
- Do you have capacity to take on new participants right now, and is there a waitlist?
- How many participants does each coordinator support at a time?
- You deliver other NDIS supports as well — how do you manage conflicts of interest when recommending providers?
- Can you support communication in my preferred language?
- What experience do you have with participants whose support needs are similar to mine?
- How often will we check in, and how quickly do you respond between check-ins?